Refund Policy

Last updated: 2026-10-26

We want you to be happy with Revember Pro. If it isn't right for you, you can get your money back within 30 days. Payments are processed by Paddle.com, our Merchant of Record, which issues all refunds.

1. 30-day money-back guarantee

If you are not satisfied with a Pro subscription, you can request a full refund within 30 days of the payment, whether it was your first payment or a renewal. No reason is needed.

2. How to request a refund

Email revemberhq@gmail.com from the address you used at checkout, or include your order number from the receipt, and we will arrange it with Paddle.

Or request it directly from Paddle: go to paddle.net, look up your order with your email address, and ask for a refund there.

Refunds go back to your original payment method. Depending on your bank, they usually appear within 5–10 business days.

3. Cancelling

You can cancel at any time from the app (Settings → Manage subscription) or from the link in your Paddle receipt email.

Cancelling stops future renewals. Pro features stay active until the end of the period you have already paid for, then your account moves to the Free plan. Your service history stays yours.

4. Your statutory rights

This policy is in addition to your rights as a consumer under EU and Lithuanian law, which it does not limit.

5. Contact

Questions about refunds or billing: revemberhq@gmail.com, or Paddle's buyer support at paddle.net.